Please, pay attention that these are NOT A TOYS, kits are including a lot of small details, which are not designed for children under the age of 12 years. You will need a model knife, clippers, superglue (cyanoacrylate) to assembly miniatures and acrylic paints to paint them.

To place an order, simply browse our product categories, select the items you desire, and add them to your cart. Then proceed to checkout, where you can provide your shipping information and payment details.

We accept various payment methods, including major credit cards, debit cards, and PayPal. Choose the option that suits you best during the checkout process.

You can request order modifications or cancellations by contacting us via email shop@bloodcarrotknights.com as soon as possible. We'll do our best to accommodate your request, but it's subject to the order's processing status.

Orders are typically processed within 1-2 days of your purchase. After processing, shipping times vary depending on your location, with an average delivery window of 3-10 days. Please, pay attention that we counting ONLY business days. We do not collect or ship orders on weekends and holidays.

We offer worldwide shipping from our stock in Italy. Shipping costs range from $10 to $35, depending on the options you select at checkout. We provide various shipping options for your convenience.

Once your order is shipped, we'll provide you with a tracking number. You can use this number to track the status and location of your package.

If your order hasn't been delivered and tracking information is unavailable, or if you encounter any issues with your order (e.g., wrong quantity, missing parts, lost package), please contact us via email shop@bloodcarrotknights.com. We handle each case individually and work to ensure your satisfaction.

Yes, we offer discounts through pre-orders, seasonal sales, and exclusive promo codes. Stay updated with our newsletters and social media channels to access these special offers.

Our company is headquartered in Georgia, and we have an official representative in Italy.

For any inquiries, concerns, or support, you can reach our customer support team via email shop@bloodcarrotknights.com. We are here to assist you and ensure a positive shopping experience.